After a confirmation has been emailed to you, a courtesy hold requires payment within 5 working days to secure the reservation.
For places that have a wait list, a 24hr courtesy hold will be offered.
It is your responsibility to read and understand our cancellation policy before making a reservation.
Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance once you have made your reservation.
“Cancellation” is defined as not attending your scheduled Essential Inner Soul Retreat, including postponing or rescheduling.
“You” refers to the guest booking a Essential Inner Soul Retreat.
“We” refers to Essential Inner Soul Retreats.
GUEST CANCELLATION POLICY
If you cancel your trip, Essential Inner Soul Retreats does not offer refunds for any reason. A portion of your payment may be used as credit for another retreat to be taken within two years of your original retreat date. We will gladly transfer your credit to another guest.
Depending on when you cancel, cancellation penalties may apply.
Fees are determined by the following schedule:
- If you cancel more than 90 days before your retreat start date, 100% of your payment may be applied to another Retreat.
- If you cancel 60 – 89 days before your retreat start date, 75% of your payment may be applied to another Retreat. You will forfeit 25% of the price of your retreat.
- If you cancel 15 – 59 days before your retreat start date, 40% of your payment may be applied to another Retreat. You will forfeit 60% of the price of your retreat.
- If you cancel 14 days or less before your retreat start date, you will forfeit your entire payment.
Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early. You must submit your signed Participant Agreement form within one week of booking or 90 days prior to retreat start date, whichever comes first. Guests who fail to do so may be subject to an automatic cancellation and the above policy will apply.
ESSENTIAL INNER SOUL RETREAT CANCELLATION POLICY
While we have never cancelled a retreat to date, if Essential Inner Soul Retreats must cancel a booked retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payment to us, constituting a full settlement.
Essential Inner Soul Retreats is not responsible for your expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.